Returns & Refunds
Custom and personalized products
Custom / personalized products are not eligible for return.
General products
A return request may be made within 7 days of purchase, provided the product is unused and has no misuse-related defects or issues.
How to request a return
Write to info@emesaart.com with your order number and photographs of the piece. Further steps will be confirmed in correspondence.
Final policy text should be legally reviewed before production launch.